live webinar

Communicating With Challenging Patients and Their Families

On
Professional
Communicating With Challenging Patients and Their Families
Thursday, April 25, 2024 12:00 pm
- 1:00 pm ET
Level
Introductory
CE/CME Credit
1.00

Presented in collaboration with The REACH Institute.

Primary care providers (PCPs) and mental health clinicians can both face communication difficulties when dealing with patients and their families with particular challenges such as depression or interpersonal difficulties. This webinar will focus on methods for improving communication and engagement and developing strategies that will avoid common misunderstandings in these clinical situations and improve both clinical efficiency and patient outcomes. We will discuss how to actively listen and access deeper levels of empathic communication, thereby building increased patient trust and engagement. This can lead to enlisting the patients and their families as full partners in the clinical encounter, improving the clinician-patient relationship and patient outcomes.

Learning Objectives:

  1. Overcome common barriers to successful communication with patients and their families.
  2. Communicate empathically and effectively in order to engage patients and their families as partners in in treatment.
  3. Facilitate shared decision-making and joint responsibility for the treatment process.
Translating ADAA Live Webinars
Presenter(s) Biography

Lawrence Amsel, MD

Lawrence Amsel, MD

After completing his Psychiatry residency training, Dr. Lawrence Amsel completed research fellowships at Columbia University in Mental Health Statistics and in Child Psychiatry Research. He then joined the faculty of Columbia University in 1992 as a clinical and research psychiatrist, where he worked on suicide risk factors, the long-term effects of childhood trauma, such as exposure to 9/11 or involvement with the Criminal Justice System, and on decision theory and game theory models in psychiatry. 

Dr. Amsel recently coedited a book entitled, An International Perspective on Disasters and Children's Mental Health (Springer, 2019). At the REACH Institute Dr. Amsel helped develop a training program for Primary Care Physicians (PCP) on how to integrate mental health into primary care practice, and has been involved in disseminating the program for 20 years. He also co-developed the Reach communications course with Marjorie Heyman, PhD.

and
Professional Post
On

Anxiety and Depression Association of America
Webinar: Communicating with Challenging Patients and Their Families
Live: April 25, 2024
Enduring: April 26, 2024 - July 26, 2024
Online
 

Joint Accreditation Statement

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In support of improving patient care, this activity has been planned and implemented by Amedco LLC and Anxiety and Depression Association of America (ADAA).  Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Amedco Joint Accreditation #4008163.

Physicians (ACCME) Credit Designation
Amedco LLC designates this enduring material for a maximum of 2.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.  

Psychologists (APA) Credit Designation

Text Box:  This course is co-sponsored by Amedco and Anxiety and Depression Association of America.  Amedco is approved by the American Psychological Association to sponsor continuing education for psychologists.  Amedco maintains responsibility for this program and its content.  2.0 hours.

The following state boards accept courses from APA providers for Counselors: AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, MD, ME, MO, NC, ND, NH, NE, NJ, NM, NV, OK*, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WY
MI: No CE requirements.
*OK: Accepts APA credit for live, in-person activities but not for ethics and/or online courses.
The following state boards accept courses from APA providers for MFTs: AK, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IN, KS, MD, ME, MO, NE, NC, NH, NJ, NM, NV, OK*, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WDC, WI, WY
AL MFTs: Credits authorized by NBCC or any other state licensing agency will be accepted.
MA MFTs: Participants can self-submit courses not approved by the MAMFT board for review. 
The following state boards accept courses from APA providers for Addictions Professionals: AK, AR, CO, CT, DC, DE, GA, IA, IN, KS, LA, MD, MO, MT, NC, ND, NE, NJ, NM, NY (held outside NY ONLY), OK*, OR, SC, UT, WA, WI, WY 
The following state boards accept courses from APA providers for Social Workers: AK, AR, AZ, CA, CO, DE, FL, GA, ID, IN, KY, ME, MN, MO, NE, NH, NM, OR, PA, VT, WI, WY

Social Workers (ASWB) Credit Designation

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As a Jointly Accredited Organization, Amedco is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Amedco maintains responsibility for this course. ASWB Learner Level: Intermediate. Social Workers completing this course receive 2.0 GENERAL continuing education credits.

The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE,  NH, NM, NV, OH, OK*, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV*, WY 
*OK: Accepts ASWB ACE for live, in-person activities but not for ethics and/or online courses.
*WV: Accepts ASWB ACE unless activity is held live in West Virginia.
The following state boards accept courses offering ASWB ACE credit for Counselors: AK, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, MA, MD, ME, MO, ND, NE, NM, NH, NV, OK*, OR, PA, TN, TX, UT, VA, WI, WY
MI: No CE requirement
The following state boards accept courses offering ASWB ACE credit for MFTs: AK, AR, AZ, CA, CO, FL, IA, ID, IN, KS, MD, ME, MO, NC, NE, NH, NM, NV, OK*, OR, PA, RI, TN, TX, UT, VA, WI, WY
AL MFTs: Credits authorized by NBCC or any other state licensing agency will be accepted.
MA MFTs: Participants can self-submit courses not approved by the MAMFT board for review. 
MI: No CE requirement.
The following state boards accept ASWB ACE credit for Addictions Professionals: AK, CA, CO, CT, GA, IA, IN, KS, LA, MO, MT, ND, NM, NV, OK, OR, SC, WA, WI, WV, WY

New York Board for Social Workers (NY SW)
Amedco SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0115. 2.0 hour.

New York Board for Psychology (NY PSY)
Amedco is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0031. 2.0 hour.

NBCC
The Anxiety and Depression Association of American (ADAA) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6872. Programs that do not qualify for NBCC credit are clearly identified. ADAA is solely responsible for all aspects of the programs.

CAMFT
The CAMFT board accepts credits from providers approved by the American Psychological Association (APA). 

ADAA Continuing Education Credits for Live and On-Demand Programming

Learners complete an evaluation form to receive a certificate of completion. You must participate in the entire activity as partial credit is not available.  If you are seeking continuing education credit for a specialty not listed below, it is your responsibility to contact your licensing/certification board to determine course eligibility for your licensing/certification requirement.

Some ADAA professional webinars focused on diversity or cultural competency subject matter are eligible for the Cross-Culture Competency Diversity Credit. If a webinar is eligible for this credit, it will be reflected on your credit certificate.

All continuing education credits are provided through Amedco, LLC. Learn more about the CE/CME accreditation information here.